• Claimbot Privacy Policy

    Updated 6/29/18



    Your privacy is critically important to us. At Claimbot, we have a few fundamental principles:

    • We don’t ask you for personal information unless we truly need it.

    • We don’t share your personal information with anyone except to comply with the law, develop our products, or protect our rights.

    • We will always respect and protect your data.


    Data Collection


    Personal Data


    Claimbot collects personally-identifying information and data provided by its users when using the product. The amount and type of information that Claimbot gathers depends on the nature of the interaction. Those who engage in transactions with Claimbot are asked to provide this information, including as necessary the personal and financial information required to process those transactions. In each case, Claimbot collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Claimbot. Claimbot does not disclose personally-identifying information other than as described below.


    • If Claimbot needs Personal Identifying Information, Claimbot will always request consent.

    • Users can always refuse to supply personally-identifying information, with the caveat that it may prevent them from completing tasks using Claimbot.

    • Users can always request to view, edit, delete or port the Personal Identifying Information Claimbot has gathered by submitting a written request to us at privacy@claimbotcx.com.


    Some examples of personally-identifying information used by Claimbot include:

    • first and last name

    • email

    • phone number(s)

    • address

    • location

    • vehicle details



    Claimbot collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Claimbot’s purpose in collecting non-personally identifying information is to better understand how Claimbot’s visitors use its service. From time to time, Claimbot may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its services.



    Claimbot also collects potentially personally-identifying information like Internet Protocol (IP) addresses. Claimbot only discloses logged in user IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.

    Cookies and Other Types of Storage Technologies.


    A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Claimbot uses cookies to help Claimbot identify and track visitors, their usage of Claimbot website, and their website access preferences. Claimbot visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Claimbot’s websites, with the drawback that certain features of Claimbot’s websites may not function properly without the aid of cookies.


    Data Usage


    Claimbot processes the Personal Data types outlined above for the following purposes:

    1. To provide and enhance our product and service offerings

    2. To provide insights and statistics on an aggregated basis to help measure performance and better understand customers

    3. To respond to Customer requests for support or assistance

    COPPA (Children Online Privacy Protection Act)


    When it comes to the collection of personal information from children under 13, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation's consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.

    We do not specifically market to children under 13.

    Sharing and Disclosure


    Claimbot discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Claimbot’s behalf or to provide services available at Claimbot’s websites, and (ii) that have agreed not to disclose it to others. Claimbot will not rent or sell potentially potentially personally-identifying and personally-identifying information to anyone. Claimbot discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Claimbot believes in good faith that disclosure is reasonably necessary to protect the property or rights of Claimbot, third parties or the public at large. Claimbot takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.


    Business Transfers


    If Claimbot, or substantially all of its assets, were acquired, or in the unlikely event that Claimbot goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Claimbot may continue to use your personal information as set forth in this policy.


    Privacy Policy Changes


    Although most changes are likely to be minor, Claimbot may change its Privacy Policy from time to time, and in Claimbot’s sole discretion. Claimbot encourages visitors to frequently consult this page for any changes to its Privacy Policy.


    Contacting Us


    If there are any questions regarding this privacy policy you may contact us using the information below.

    ClaimBot – Elephant Labs LLC

    1700 S Lamar Blvd #338,

    Austin, TX 78704, USA