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How Silvercar by Audi Automates Customer Service with Claimbot’s AI

Silvercar by Audi leverages technology to provide one of the most well-loved travel brand experiences in the world.

With Claimbot’s enterprise-class chat engine, Silvercar is streamlining thousands of client interactions in seconds and handling 35% of their most frequent service requests by:

  • Empowering Agents Claimbot allows Silvercar’s support team to focus on high-level tasks.

  • Solving Complex Problems Beyond fetching answers, Claimbot transitions from knowledge to action, completing complex requests via automated chat.

  • Delighting Customers From desktop or mobile, customers are always a chat away from solving their needs.

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